Trackunit Outage History

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Trackunit had 46 outages in the last 2 years totaling 101h 20m of downtime — averaging 1.9 incidents per month.

There were 46 Trackunit outages since August 25, 2025 totaling 101h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.trackunit.com

Minor June 9, 2026

Asset meta data update delays

Detected by Pingoru
Jun 09, 2026, 12:25 PM UTC
Resolved
Jun 09, 2026, 01:50 PM UTC
Duration
1h 25m
Affected: Trackunit ManagerTrackunit GoTrackunit On
Timeline · 3 updates
  1. investigating Jun 09, 2026, 12:25 PM UTC

    Some select Customers may be impacted by this issue if they create / edit / modify asset information in a Trackunit application while this incident is active. No data has been lost, but there may be delays in seeing the changes

  2. identified Jun 09, 2026, 12:30 PM UTC

    The issue have been identified and we are working on a fix.

  3. resolved Jun 09, 2026, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Data delay in Manager

Detected by Pingoru
May 27, 2026, 02:23 PM UTC
Resolved
May 27, 2026, 03:01 PM UTC
Duration
37m
Affected: Trackunit Manager
Timeline · 4 updates
  1. investigating May 27, 2026, 02:23 PM UTC

    We are currently investigating this issue.

  2. identified May 27, 2026, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 27, 2026, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

ONE i3 M-Series Data Delay

Detected by Pingoru
May 15, 2026, 02:48 PM UTC
Resolved
May 15, 2026, 06:06 PM UTC
Duration
3h 17m
Affected: Onei3
Timeline · 5 updates
  1. investigating May 15, 2026, 02:48 PM UTC

    Currently we are facing some delays in M-series data. Investigating about what is impacting the performance.

  2. investigating May 15, 2026, 04:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 15, 2026, 04:26 PM UTC

    A fix has been applied and the systems are stabilizing.

  4. investigating May 15, 2026, 05:20 PM UTC

    Issue has been resolved and systems are working normal.

  5. resolved May 15, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Degraded performance in Manager and Verify

Detected by Pingoru
Apr 23, 2026, 10:18 AM UTC
Resolved
Apr 23, 2026, 10:32 AM UTC
Duration
13m
Affected: Trackunit ManagerTrackunit Verify
Timeline · 2 updates
  1. investigating Apr 23, 2026, 10:18 AM UTC

    We are currently experiencing degraded performance in Manager and Verify. We are investigating and will provide an update as soon as more information becomes available.

  2. resolved Apr 23, 2026, 10:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 29, 2026

Data delay in Trackunit Manager Classic

Detected by Pingoru
Mar 29, 2026, 10:34 AM UTC
Resolved
Mar 29, 2026, 04:47 PM UTC
Duration
6h 13m
Affected: Manager Classic
Timeline · 3 updates
  1. investigating Mar 29, 2026, 10:34 AM UTC

    We are experiencing data delays in Classic due to a database infrastructure issue.

  2. identified Mar 29, 2026, 10:45 AM UTC

    We have identified the issue, we continue to monitor it.

  3. resolved Mar 29, 2026, 04:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 21, 2026

Data delays for Trackunit assets

Detected by Pingoru
Mar 21, 2026, 03:45 AM UTC
Resolved
Mar 21, 2026, 06:31 AM UTC
Duration
2h 46m
Affected: Trackunit ManagerTrackunit GoTrackunit OnTrackunit APIStreaming APITrackunit Verify
Timeline · 4 updates
  1. investigating Mar 21, 2026, 03:45 AM UTC

    We are currently experiencing delays in our data pipeline, some customers can experience delays in Trackunit Manager, APIs, Go, and On.

  2. identified Mar 21, 2026, 05:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 21, 2026, 05:14 AM UTC

    A fix has been implemented. We are monitoring the situation. There is a delay in data being shown in Manager - no data has been lost or impacted besides in terms of delay

  4. resolved Mar 21, 2026, 06:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

Potential unstability experienced in Verify

Detected by Pingoru
Mar 18, 2026, 01:11 PM UTC
Resolved
Mar 18, 2026, 01:46 PM UTC
Duration
34m
Affected: Trackunit Verify
Timeline · 4 updates
  1. investigating Mar 18, 2026, 01:11 PM UTC

    We are currently investigating an issue impacting general performance of Verify

  2. monitoring Mar 18, 2026, 01:22 PM UTC

    We have identified and resolved the issue. We will continue to monitor the situation.

  3. monitoring Mar 18, 2026, 01:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 18, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2026

Advanced sensor data is not available in Manager UI

Detected by Pingoru
Mar 12, 2026, 04:38 PM UTC
Resolved
Mar 12, 2026, 07:21 PM UTC
Duration
2h 43m
Affected: Trackunit Manager
Timeline · 4 updates
  1. investigating Mar 12, 2026, 04:38 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 12, 2026, 04:38 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 12, 2026, 04:52 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 12, 2026, 07:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Specifications can't be edited

Detected by Pingoru
Mar 05, 2026, 02:31 PM UTC
Resolved
Mar 05, 2026, 02:54 PM UTC
Duration
23m
Affected: Trackunit ManagerTrackunit Verify
Timeline · 2 updates
  1. investigating Mar 05, 2026, 02:31 PM UTC

    We are currently investigating the issue.

  2. resolved Mar 05, 2026, 02:54 PM UTC

    This incident has been resolved. Please logout and log back in again.

Read the full incident report →

Major March 2, 2026

We are experiencing data delays for Trackunit and onei3 assets

Detected by Pingoru
Mar 02, 2026, 07:55 PM UTC
Resolved
Mar 02, 2026, 08:53 PM UTC
Duration
57m
Affected: Trackunit GoTrackunit APIStreaming API
Timeline · 3 updates
  1. investigating Mar 02, 2026, 07:55 PM UTC

    Due to an Trackunit infrastructure issue, some customers can experience data delays in Trackunit Manager, APIs, Go, and On.

  2. investigating Mar 02, 2026, 08:12 PM UTC

    The issue has been identified, and we are working on a fix.

  3. resolved Mar 02, 2026, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 30, 2026

Degraded Platform Performance

Detected by Pingoru
Jan 30, 2026, 12:41 PM UTC
Resolved
Jan 30, 2026, 02:36 PM UTC
Duration
1h 55m
Affected: Trackunit ManagerTrackunit GoTrackunit OnTrackunit API
Timeline · 3 updates
  1. investigating Jan 30, 2026, 12:41 PM UTC

    We are currently experiencing degraded performance across parts of the Trackunit platform. This may affect Manager, Verify, and some API endpoints.

  2. monitoring Jan 30, 2026, 01:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

Missing unit visibility in IRIS

Detected by Pingoru
Jan 26, 2026, 09:59 AM UTC
Resolved
Jan 26, 2026, 10:08 AM UTC
Duration
8m
Affected: Trackunit ManagerTrackunit GoTrackunit On
Timeline · 3 updates
  1. identified Jan 26, 2026, 09:59 AM UTC

    We've identified the root cause and are working on implementing a fix

  2. identified Jan 26, 2026, 10:08 AM UTC

    Fix has been implemented and visibilities should be in order again.

  3. resolved Jan 26, 2026, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 15, 2026

Issues loading asset detail page in manager

Detected by Pingoru
Jan 15, 2026, 10:56 AM UTC
Resolved
Jan 15, 2026, 12:37 PM UTC
Duration
1h 40m
Affected: Trackunit Manager
Timeline · 4 updates
  1. investigating Jan 15, 2026, 10:56 AM UTC

    We are currently experiencing an issue with loading certain pages in Trackunit manager, including asset details page.

  2. identified Jan 15, 2026, 11:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 15, 2026, 11:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 15, 2026, 12:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026

Potential delays in Access Key generation in Manager

Detected by Pingoru
Jan 14, 2026, 09:51 AM UTC
Resolved
Jan 14, 2026, 02:35 PM UTC
Duration
4h 43m
Affected: Trackunit ManagerTrackunit APIManager Classic
Timeline · 5 updates
  1. investigating Jan 14, 2026, 09:51 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 14, 2026, 09:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 14, 2026, 09:55 AM UTC

    The issdue has been identified and a fix is being implemented. More information will follow .

  4. monitoring Jan 14, 2026, 01:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 14, 2026, 02:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 8, 2026

Trackunit Verify, Manager and API is currently unstable

Detected by Pingoru
Jan 08, 2026, 02:50 PM UTC
Resolved
Jan 08, 2026, 03:53 PM UTC
Duration
1h 2m
Affected: Trackunit ManagerTrackunit APITrackunit Verify
Timeline · 2 updates
  1. investigating Jan 08, 2026, 02:50 PM UTC

    Due to an infrastructure issue, some users can experience problems with accessing the Trackunit Verify, Manager and API's.

  2. resolved Jan 08, 2026, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 5, 2026

Trackunit support systems are unavailable

Detected by Pingoru
Jan 05, 2026, 02:37 PM UTC
Resolved
Jan 05, 2026, 06:18 PM UTC
Duration
3h 41m
Affected: Trackunit Support Services
Timeline · 3 updates
  1. investigating Jan 05, 2026, 02:37 PM UTC

    We are currently experiencing a issue with the Trackunit support center, which is currently unavailable.

  2. monitoring Jan 05, 2026, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 05, 2026, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2025

Manager, Verify is slow

Detected by Pingoru
Dec 11, 2025, 04:18 PM UTC
Resolved
Dec 11, 2025, 04:48 PM UTC
Duration
29m
Affected: Trackunit ManagerTrackunit APITrackunit Verify
Timeline · 3 updates
  1. investigating Dec 11, 2025, 04:18 PM UTC

    We are currently investigating this issue.

  2. identified Dec 11, 2025, 04:45 PM UTC

    Rolled back permission resolver service

  3. resolved Dec 11, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2025

Slow response times

Detected by Pingoru
Dec 11, 2025, 12:42 PM UTC
Resolved
Dec 11, 2025, 01:11 PM UTC
Duration
29m
Affected: Trackunit ManagerTrackunit APITrackunit Verify
Timeline · 3 updates
  1. identified Dec 11, 2025, 12:42 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 11, 2025, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2025, 01:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2025

irisX Analytics Permissions Management Not Working

Detected by Pingoru
Dec 11, 2025, 12:36 PM UTC
Resolved
Dec 11, 2025, 01:56 PM UTC
Duration
1h 19m
Affected: Trackunit Manager
Timeline · 4 updates
  1. investigating Dec 11, 2025, 12:36 PM UTC

    Customers are not able to grand access to IrisX Analytics through the Trackunit Manager. Until this is fixed please contact support.

  2. identified Dec 11, 2025, 12:37 PM UTC

    We have identified the issue and a fix is being implemented.

  3. identified Dec 11, 2025, 12:38 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 11, 2025, 01:56 PM UTC

    Fix has been released

Read the full incident report →

Notice December 10, 2025

Reports missing data

Detected by Pingoru
Dec 10, 2025, 10:56 AM UTC
Resolved
Dec 10, 2025, 12:10 PM UTC
Duration
1h 13m
Affected: Trackunit ManagerManager Classic
Timeline · 2 updates
  1. identified Dec 10, 2025, 10:56 AM UTC

    Some reports is currently missing specific data points surrounding access keys.

  2. resolved Dec 10, 2025, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025

Trackunit Verify, Manager and APIs slow responses

Detected by Pingoru
Dec 09, 2025, 02:38 PM UTC
Resolved
Dec 09, 2025, 04:04 PM UTC
Duration
1h 25m
Affected: Trackunit ManagerTrackunit APITrackunit Verify
Timeline · 2 updates
  1. investigating Dec 09, 2025, 02:38 PM UTC

    Due to an infrastructure issue, some users can experience slow responses in Trackunit Verify, Manger and APIs.

  2. resolved Dec 09, 2025, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 3, 2025

Manager and Verify not available

Detected by Pingoru
Dec 03, 2025, 01:32 PM UTC
Resolved
Dec 03, 2025, 07:15 PM UTC
Duration
5h 42m
Affected: Trackunit ManagerTrackunit Verify
Timeline · 5 updates
  1. investigating Dec 03, 2025, 01:32 PM UTC

    We are experiencing problems that cause Manager and Verify to be unavailable

  2. identified Dec 03, 2025, 01:35 PM UTC

    Due to a disruption in 3rd party provider, we're experiencing issues.

  3. identified Dec 03, 2025, 02:11 PM UTC

    Users may experience slowness when logging in and when creating users and accounts.

  4. monitoring Dec 03, 2025, 03:56 PM UTC

    Our 3rd party provider has mitigated the issue and are now monitoring. We will monitor and await resolution on their end before resolving the incident.

  5. resolved Dec 03, 2025, 07:15 PM UTC

    The 3rd party provider reports that the incident has now been resolved.

Read the full incident report →

Minor December 2, 2025

Group changes in Manager not propagated to Classic

Detected by Pingoru
Dec 02, 2025, 10:54 AM UTC
Resolved
Dec 02, 2025, 03:10 PM UTC
Duration
4h 16m
Affected: Manager Classic
Timeline · 4 updates
  1. investigating Dec 02, 2025, 10:54 AM UTC

    We are currently investigating this issue.

  2. identified Dec 02, 2025, 01:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 02, 2025, 01:13 PM UTC

    Fix has been implemented and we're monitoring the situation. There is a built up delay which we expect to be processed soon.

  4. resolved Dec 02, 2025, 03:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025

Developers hub not available

Detected by Pingoru
Dec 01, 2025, 09:15 AM UTC
Resolved
Dec 03, 2025, 01:36 PM UTC
Duration
2d 4h
Affected: Trackunit API
Timeline · 3 updates
  1. investigating Dec 01, 2025, 09:15 AM UTC

    We seeing issues with opening our IrisX and API reference documentation. We are investigating the issue.

  2. identified Dec 01, 2025, 09:41 AM UTC

    We have identified the issue and are working on the fix.

  3. resolved Dec 03, 2025, 01:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 28, 2025

Manager report is unavailable

Detected by Pingoru
Nov 28, 2025, 12:24 PM UTC
Resolved
Nov 28, 2025, 02:01 PM UTC
Duration
1h 36m
Affected: Trackunit Manager
Timeline · 2 updates
  1. identified Nov 28, 2025, 12:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 28, 2025, 02:01 PM UTC

    Fix is released and verified to be working.

Read the full incident report →