Trackunit incident

Device configurations through Verify, Manager and API not working

Minor Resolved View vendor source →

Trackunit experienced a minor incident on November 26, 2025 affecting Trackunit Manager and Trackunit API and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 11:46 AM UTC
Resolved
Nov 26, 2025, 01:28 PM UTC
Duration
1h 41m
Detected by Pingoru
Nov 26, 2025, 11:46 AM UTC

Affected components

Trackunit ManagerTrackunit APITrackunit Verify

Update timeline

  1. investigating Nov 26, 2025, 11:46 AM UTC

    Due to an infrastructure issue, users can experience problems with device configurations in Verify, Manager and through the API

  2. monitoring Nov 26, 2025, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 26, 2025, 12:17 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 26, 2025, 01:05 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 26, 2025, 01:28 PM UTC

    This incident has been resolved.