Tracify incident

Missing ad metrics data

Resolved after 14 hours 21 minutes, affecting Integrations (Ad connector) and Frontend (Dashboard) and 1 more, on July 27, 2026.

resolved Jul 28, 2026, 05:45 AM UTC

We confirmed that our fix resolved the problem. Apologies for the inconvenience.

Started
Jul 27, 2026, 03:23 PM UTC
Resolved
Jul 28, 2026, 05:45 AM UTC
Duration
14h 21m
Detected by Pingoru
Jul 27, 2026, 03:23 PM UTC

Affected components

Integrations (Ad connector)Frontend (Dashboard)Frontend (Chrome-Plugin)Backend (Tracify-API)

Update timeline

  1. investigating Jul 27, 2026, 03:23 PM UTC

    We confirmed a problem with our ad metric system and are currently investigating its root cause. We will provide an update once we have identified the underlying problem.

  2. resolved Jul 28, 2026, 05:45 AM UTC

    We confirmed that our fix resolved the problem. Apologies for the inconvenience.

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