Resolved after 1 hour 16 minutes, affecting Shopify and Dashboard, on October 23, 2026.
We confirmed that the fix resolved the problem. Apologies for the inconvenience.
Affected components
ShopifyDashboard
Update timeline
- identified Oct 23, 2026, 10:42 AM UTC
We have identified a problem with our event ingestion for shopify events and are working on a resolution. Parts of our system like PnL and event ingestion for shopify stores is degraded.
- monitoring Oct 23, 2026, 11:41 AM UTC
The affected components have been patched and are now monitoring the system to make sure everything works as expected. We will provide an update once we can confirm the fix is effective.
- resolved Oct 23, 2026, 11:59 AM UTC
We confirmed that the fix resolved the problem. Apologies for the inconvenience.
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