Tracify incident

Increased latencies for various services

Minor Resolved View vendor source →
Started
Mar 31, 2026, 05:50 PM UTC
Resolved
Mar 31, 2026, 05:50 PM UTC
Duration
Detected by Pingoru
Mar 31, 2026, 05:50 PM UTC

Affected components

ChiefDashboardChrome-PluginTracify-API

Update timeline

  1. investigating Mar 31, 2026, 05:37 PM UTC

    Status: Investigating We confirmed a problem with our system and are currently investigating its root cause. We will provide an update once we have identified the underlying problem. Affected components Chrome-Plugin (Degraded performance) Chief (Degraded performance) Dashboard (Degraded performance) Tracify-API (Degraded performance)

  2. monitoring Mar 31, 2026, 05:40 PM UTC

    Status: Monitoring Our cloud provider has identified an issue with a networking component: https://exoscalestatus.com/incidents/229495 of his infrastructure and has informed us that it is resolved. We are monitoring the situation. Affected components Dashboard (Degraded performance) Tracify-API (Degraded performance) Chrome-Plugin (Degraded performance) Chief (Degraded performance)

  3. resolved Mar 31, 2026, 05:50 PM UTC

    Status: Resolved Response times seem to be better now. We still monitor the situation. Affected components Tracify-API (Operational) Chrome-Plugin (Operational) Chief (Operational) Dashboard (Operational)

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