TPx Communications incident

Arista Velocloud Platform Maintenance

TPx Communications experienced a minor incident on August 13, 2026 affecting MSx WAN (SD-WAN), lasting 7d 17h. The incident has been resolved; the full update timeline is below.

Started: Aug 13, 2026, 09:22 PM UTC
Resolved: Aug 21, 2026, 02:55 PM UTC
Duration: 7d 17h
Detected by Pingoru: Aug 13, 2026, 09:22 PM UTC

Affected components

MSx WAN (SD-WAN)

Update timeline

monitoring Aug 13, 2026, 09:22 PM UTC

Scheduled Maintenance TPx is working closely with Arista as they continue implementing updates related to Arista Security Advisories 0144 and 0145. Beginning August 13 at 5:00 PM PDT, Arista will be performing additional maintenance and make configuration changes to VeloCloud Edges and Gateways to address the above advisories. The rollout is expected to continue for approximately one week. TPx will closely monitor our VeloCloud environment throughout the maintenance period. If you experience an issue beyond a brief tunnel interruption, please reboot the affected Velocloud Edge device and submit a support request through https://www.tpx.com/contact-us/ for further assistance..
monitoring Aug 13, 2026, 11:23 PM UTC

We are continuing to monitor for any further issues.
resolved Aug 21, 2026, 02:55 PM UTC

Arista has completed updating certificates to all of our customer edge devices. If you experience an issue beyond a brief tunnel interruption, please reboot the affected Velocloud Edge device and submit a support request through https://www.tpx.com/contact-us/ for further assistance..