Resolved after 3 hours 30 minutes, affecting TPx Internet Access, on April 29, 2026.
Frontier has completed repairs to the damaged fiber-optic cable, and services have been restored as of 7:11 pm Pacific Time. If you believe your service is still impacted, please open a support case with our technical teams at www.tpx.com/support.
Affected components
Update timeline
- identified Apr 29, 2026, 12:32 AM UTC
TPx customers in the greater Los Angeles area may be experiencing intermittent service interruptions. Our investigation has correlated these issues with the Frontier Network. Frontier has identified a fiber cut in their network and has a fiber construction team at the location. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
- resolved Apr 29, 2026, 04:03 AM UTC
Frontier has completed repairs to the damaged fiber-optic cable, and services have been restored as of 7:11 pm Pacific Time. If you believe your service is still impacted, please open a support case with our technical teams at www.tpx.com/support.
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