TPx Communications incident

Texas Power Outage

Resolved after 22 hours 6 minutes, affecting TPx Customer Portal, on March 4, 2025.

resolved Mar 05, 2025, 02:56 PM UTC

We see that our customers' services are restored. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.

Started
Mar 04, 2025, 04:49 PM UTC
Resolved
Mar 05, 2025, 02:56 PM UTC
Duration
22h 6m
Detected by Pingoru
Mar 04, 2025, 04:49 PM UTC

Affected components

TPx Customer Portal

Update timeline

  1. monitoring Mar 04, 2025, 04:49 PM UTC

    The Dallas / Fort Worth area was hit by severe thunderstorms this morning that have caused numerous customers to be without power. We are monitoring social media and Texas power outage maps for any updates on when power will be restored in the area. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.

  2. monitoring Mar 05, 2025, 05:02 AM UTC

    We are seeing some of our customers' services restored. TPx will continue to monitor the progress of the power restoration throughout the night. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.

  3. resolved Mar 05, 2025, 02:56 PM UTC

    We see that our customers' services are restored. If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.

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