Resolved after 4 hours 45 minutes, affecting TPx Customer Portal, on June 6, 2025.
Our Provider Frontier experienced a hardware failure that they quickly corrected. Services have been restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Affected components
Update timeline
- investigating Jun 06, 2025, 04:38 PM UTC
TPx customers may be experiencing service disruptions due to a Major Outage in the Los Angeles area. We have correlated the proactive alerts to an issue within the Frontier Network. We are actively escalating with Frontier to determine the root cause and obtain an estimated time of restoration. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
- resolved Jun 06, 2025, 09:23 PM UTC
Our Provider Frontier experienced a hardware failure that they quickly corrected. Services have been restored. If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Your product runs on more than TPx Communications
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services