Total Synergy experienced a minor incident on October 28, 2025 affecting Synergy App, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Synergy App
Update timeline
- identified Oct 28, 2025, 03:52 AM UTC
We have identified an issue causing an error message when using the Global Search in Synergy. We expect this issue to be resolved within the next 90 minutes. In the meantime, we recommend using specific pages for searching (ie. Project List for Project searches). We apologise for any inconvenience this may cause.
- resolved Oct 28, 2025, 05:44 AM UTC
The issue impacting the Global Search has now been resolved.