Is Total Synergy down?

Last checked 2m ago
Current status
Total Synergy is up

No active incidents. All 11 components operational.

Total Synergy is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.

Real-time Total Synergy status, recent outages, and incident history: pulled directly from Total Synergy's official status page at status.totalsynergy.com every 5 minutes. Pingoru tracks 11 Total Synergy services and has captured 2 incidents in the last 90 days (99.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Total Synergy reports a new incident, free for 3 monitors, no credit card.

Users who monitor Total Synergy also follow these Project Management services: Atlassian Jira Software Trello Asana Incident IQ Notion Shortcut Jira Service Management Vonage LaunchDarkly View all 8,000+ providers
Total Synergy uptime 99.88% uptime · past 90 days
Mon Wed Fri
AugSepOctNov
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1d
    Started Aug 31, 2026, 12:30 AM UTC · Resolved Sep 01, 2026, 12:58 AM UTC
    Synergy App
    Timeline · 3 updates
    • investigating · Aug 31, 2026, 12:30 AM UTC

      We are investigating multiple reports of performance degradation across the Total Synergy production environment (app.totalsynergy.com). We're incredibly sorry for any disruption this is causing you this morning and are treating this with top priority.

    • monitoring · Aug 31, 2026, 04:51 AM UTC

      At approx 12:30 pm AEST the processing capacity for Synergy was increased, we have since seen a consistent improvement in performance. Our development team will continue to investigate underlying causes and monitor performance.

    • resolved · Sep 01, 2026, 12:58 AM UTC

      Performance has returned to normal and this incident is now resolved. On 31 August, 2026, some customers experienced slower-than-usual platform performance. This was caused by a recent release that increased server load, compounded by higher-than-normal invoicing volumes carrying over from Friday's Azure service disruption. We have provisioned additional server capacity as an immediate measure, and a fix will be deployed this weekend. Thank you for your patience while we continue to invest and improve the performance and reliability of Synergy.

    Latest: Performance has returned to normal and this incident is now resolved. On 31 August, 2026, some customers experienced slower-than-usual platform performance. This was caused by a re…

  2. Resolved 2h 31m
    Started Aug 28, 2026, 05:24 AM UTC · Resolved Aug 28, 2026, 07:55 AM UTC
    Synergy App
    Timeline · 3 updates
    • investigating · Aug 28, 2026, 05:24 AM UTC

      Our development team are currently investigating multiple reports of 502 gateway errors. We will provide updates as they become available.

    • identified · Aug 28, 2026, 05:54 AM UTC

      We've identified the cause as a Microsoft Azure outage affecting App Service in the West US region. Since 3:21pm AEST (05:21 UTC), customers may see intermittent HTTP 500 errors, timeouts, or slow response times. Microsoft is working on a resolution and we're monitoring closely. We will continue to provide updates as they become available.

    • resolved · Aug 28, 2026, 07:55 AM UTC

      The issue impacting Microsoft Azure outage affecting App Service in the West US region has been resolved and Synergy is back up and running. Thank you so much for your patience during this time.

    Latest: The issue impacting Microsoft Azure outage affecting App Service in the West US region has been resolved and Synergy is back up and running. Thank you so much for your patience dur…

Incident record

Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutes
50incidents recorded
10last 12 months
2last 90 days
34 hourstypical duration, 12 months

The longest incident in the last year, Intermittent Service Disruptions on February 8, 2026, ran for 9 days. 29 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Synergy App10
  • BETA Environment1
  • Synergy Analytics / Analytics Plus1
  • UAT Environment1

Latest incidents

  • Performance Degredation August 31, 2026 · 24 hours · degraded service

    We are investigating multiple reports of performance degradation across the Total Synergy production environment (app.totalsynergy.com). We're incredibly sorry…

  • Synergy 502 Bad Gateway Error. August 28, 2026 · 3 hours · major outage

    Our development team are currently investigating multiple reports of 502 gateway errors. We will provide updates as they become available.

  • Intermittent System Outage July 23, 2026 · 8 hours · degraded service

    We are currently experiencing outages for Synergy and associated services due to a Microsoft connectivity issue. They have advised a networking issue affecting…

Outage history

Past 90 days · 2 incidents View full outage history →