Is Total Synergy down?
Last checked 9m agoNo incidents right now.
Total Synergy is operational right now. Last checked 9m ago; the most recent incident resolved 9h ago.
Real-time Total Synergy status, recent outages, and incident history — pulled directly from Total Synergy's official status page at https://status.totalsynergy.com every 5 minutes. Pingoru tracks 11 Total Synergy services and has captured 5 incidents in the last 90 days (99.60% uptime). Get email, Slack, Discord, or webhook alerts the moment Total Synergy reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Synergy App
Timeline · 3 updates
- investigating · Apr 28, 2026, 02:26 AM UTC
Our engineering team are investigating a new instance of 502 Bad Gateway errors. We will provide updates as they become available.
- investigating · Apr 28, 2026, 04:13 AM UTC
We’re continuing to investigate the recent performance degradation to better understand the root cause. While our investigation is still ongoing, performance has stabilised and the platform is currently operating as expected. We’re closely monitoring the situation and will continue to investigate in the background. Further updates will be shared as more information becomes available.
- resolved · May 01, 2026, 12:34 AM UTC
The Synergy production platform has stabilised and the service is operating as expected. At this time, we have not been able to identify a definitive root cause. Our team will continue to investigate and closely monitor the environment to ensure ongoing stability. If you experience any further issues, please contact our support team.
Latest: The Synergy production platform has stabilised and the service is operating as expected. At this time, we have not been able to identify a definitive root cause. Our team will cont…
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- Synergy App
Timeline · 3 updates
- investigating · Apr 28, 2026, 12:11 AM UTC
We're currently investigating an issue reported by users receiving a 502 Bad Gateway Error. We will provide further updates as soon as possible.
- resolved · Apr 28, 2026, 12:14 AM UTC
We have identified the issue causing the 502 Bad Gateway error and resolved the problem.
- postmortem · Apr 29, 2026, 06:42 AM UTC
On 28 April 2026, some users experienced a 502 Bad Gateway error when accessing the Synergy Production Environment. The issue was caused by an SSL certificate that expired at 10:00 AM AEST. We received the first report at 10:07 AM AEST, and the certificate was renewed at 10:10 AM AEST, restoring access shortly after. The issue was confirmed as resolved by 10:12 AM AEST. We’re improving our certificate monitoring to help prevent this from happening again.
Latest: On 28 April 2026, some users experienced a 502 Bad Gateway error when accessing the Synergy Production Environment. The issue was caused by an SSL certificate that expired at 10:00…
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- 502 Bad Gateway Error ResolvedStarted Apr 28, 2026, 02:26 AM UTC · Resolved May 01, 2026, 12:34 AM UTC · 2d 22h
- 502 Bad Gateway Error. ResolvedStarted Apr 28, 2026, 12:11 AM UTC · Resolved Apr 28, 2026, 12:14 AM UTC · 2m