Is Total Synergy down?
Last checked 2m agoNo active incidents. All 11 components operational.
Total Synergy is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time Total Synergy status, recent outages, and incident history: pulled directly from Total Synergy's official status page at status.totalsynergy.com every 5 minutes. Pingoru tracks 11 Total Synergy services and has captured 2 incidents in the last 90 days (99.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Total Synergy reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Synergy App
Timeline · 3 updates
- investigating · Aug 31, 2026, 12:30 AM UTC
We are investigating multiple reports of performance degradation across the Total Synergy production environment (app.totalsynergy.com). We're incredibly sorry for any disruption this is causing you this morning and are treating this with top priority.
- monitoring · Aug 31, 2026, 04:51 AM UTC
At approx 12:30 pm AEST the processing capacity for Synergy was increased, we have since seen a consistent improvement in performance. Our development team will continue to investigate underlying causes and monitor performance.
- resolved · Sep 01, 2026, 12:58 AM UTC
Performance has returned to normal and this incident is now resolved. On 31 August, 2026, some customers experienced slower-than-usual platform performance. This was caused by a recent release that increased server load, compounded by higher-than-normal invoicing volumes carrying over from Friday's Azure service disruption. We have provisioned additional server capacity as an immediate measure, and a fix will be deployed this weekend. Thank you for your patience while we continue to invest and improve the performance and reliability of Synergy.
Latest: Performance has returned to normal and this incident is now resolved. On 31 August, 2026, some customers experienced slower-than-usual platform performance. This was caused by a re…
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- Synergy App
Timeline · 3 updates
- investigating · Aug 28, 2026, 05:24 AM UTC
Our development team are currently investigating multiple reports of 502 gateway errors. We will provide updates as they become available.
- identified · Aug 28, 2026, 05:54 AM UTC
We've identified the cause as a Microsoft Azure outage affecting App Service in the West US region. Since 3:21pm AEST (05:21 UTC), customers may see intermittent HTTP 500 errors, timeouts, or slow response times. Microsoft is working on a resolution and we're monitoring closely. We will continue to provide updates as they become available.
- resolved · Aug 28, 2026, 07:55 AM UTC
The issue impacting Microsoft Azure outage affecting App Service in the West US region has been resolved and Synergy is back up and running. Thank you so much for your patience during this time.
Latest: The issue impacting Microsoft Azure outage affecting App Service in the West US region has been resolved and Synergy is back up and running. Thank you so much for your patience dur…
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Incident record
Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutesThe longest incident in the last year, Intermittent Service Disruptions on February 8, 2026, ran for 9 days. 29 maintenance windows announced in the same period.
Most affected components, last 12 months
- Synergy App10
- BETA Environment1
- Synergy Analytics / Analytics Plus1
- UAT Environment1
Latest incidents
- Performance Degredation
We are investigating multiple reports of performance degradation across the Total Synergy production environment (app.totalsynergy.com). We're incredibly sorry…
- Synergy 502 Bad Gateway Error.
Our development team are currently investigating multiple reports of 502 gateway errors. We will provide updates as they become available.
- Intermittent System Outage
We are currently experiencing outages for Synergy and associated services due to a Microsoft connectivity issue. They have advised a networking issue affecting…
- Performance Degredation ResolvedStarted Aug 31, 2026, 12:30 AM UTC · Resolved Sep 01, 2026, 12:58 AM UTC · 1d
- Synergy 502 Bad Gateway Error. ResolvedStarted Aug 28, 2026, 05:24 AM UTC · Resolved Aug 28, 2026, 07:55 AM UTC · 2h 31m