Is Total Synergy down?

Last checked 8m ago
Current status
Total Synergy is down

Active incident: 502 Bad Gateway Error

Official status page: https://status.totalsynergy.com · Polled every 5 minutes · 11 components tracked

Real-time Total Synergy status, recent outages, and incident history — pulled directly from Total Synergy's official status page at https://status.totalsynergy.com every 5 minutes. Pingoru tracks 11 Total Synergy services and has captured 4 incidents in the last 90 days (99.50% uptime). Get email, Slack, Discord, or webhook alerts the moment Total Synergy reports a new incident — free for 5 monitors, no credit card.

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Total Synergy uptime 99.50% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Ongoing ● 1d 16h
    Started Apr 28, 2026, 02:26 AM UTC
    Synergy App
    2 updates · show timeline
    • investigating · Apr 28, 2026, 02:26 AM UTC

      Our engineering team are investigating a new instance of 502 Bad Gateway errors. We will provide updates as they become available.

    • investigating · Apr 28, 2026, 04:13 AM UTC

      We’re continuing to investigate the recent performance degradation to better understand the root cause. While our investigation is still ongoing, performance has stabilised and the platform is currently operating as expected.  We’re closely monitoring the situation and will continue to investigate in the background. Further updates will be shared as more information becomes available.

    Latest: We’re continuing to investigate the recent performance degradation to better understand the root cause. While our investigation is still ongoing, performance has stabilised and the…

  2. Resolved 2m
    Started Apr 28, 2026, 12:11 AM UTC · Resolved Apr 28, 2026, 12:14 AM UTC
    Synergy App
    3 updates · show timeline
    • investigating · Apr 28, 2026, 12:11 AM UTC

      We're currently investigating an issue reported by users receiving a 502 Bad Gateway Error. We will provide further updates as soon as possible.

    • resolved · Apr 28, 2026, 12:14 AM UTC

      We have identified the issue causing the 502 Bad Gateway error and resolved the problem.

    • postmortem · Apr 29, 2026, 06:42 AM UTC

      On 28 April 2026, some users experienced a 502 Bad Gateway error when accessing the Synergy Production Environment. The issue was caused by an SSL certificate that expired at 10:00 AM AEST. We received the first report at 10:07 AM AEST, and the certificate was renewed at 10:10 AM AEST, restoring access shortly after. The issue was confirmed as resolved by 10:12 AM AEST. We’re improving our certificate monitoring to help prevent this from happening again.

    Latest: On 28 April 2026, some users experienced a 502 Bad Gateway error when accessing the Synergy Production Environment. The issue was caused by an SSL certificate that expired at 10:00…

See the full Total Synergy outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 2 incidents
  • 502 Bad Gateway Error Ongoing
    Started Apr 28, 2026, 02:26 AM UTC · ● 1d 16h
  • 502 Bad Gateway Error. Resolved
    Started Apr 28, 2026, 12:11 AM UTC · Resolved Apr 28, 2026, 12:14 AM UTC · 2m

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Track Total Synergy uptime & incident history

See 90 days of Total Synergy uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Total Synergy uptime history

Frequently asked questions

What is Total Synergy's uptime?
Over the last 90 days, Total Synergy reported 99.50% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.totalsynergy.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Total Synergy's uptime history rolling forward in real time.
Has Total Synergy had outages in 2026?
Yes — Total Synergy has had 3 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Total Synergy outage?
The most recent Total Synergy incident was "502 Bad Gateway Error.", which started on April 28, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.totalsynergy.com. See the full incident card above for affected components and the update timeline.
How often does Total Synergy have outages?
Based on the last 90 days, Total Synergy averages 1.0 reported incident per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Total Synergy's status page?
Total Synergy's official status page is https://status.totalsynergy.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Total Synergy down right now?
Total Synergy is down. Pingoru checks the official status page every 5 minutes and flips this headline the moment Total Synergy reports a change. Current status is based on 11 tracked services.
How does Pingoru know if Total Synergy is down?
We read https://status.totalsynergy.com directly, using Total Synergy's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Total Synergy has an outage?
Create a free Pingoru account and add Total Synergy as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Total Synergy's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Total Synergy incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Total Synergy issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Total Synergy status?
We use Total Synergy's own status page at https://status.totalsynergy.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Major Outage" mean?
Total Synergy is reporting a major outage. A significant portion of the service is unavailable.

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