Resolved after 2 hours 31 minutes, affecting Synergy App, on August 28, 2026.
The issue impacting Microsoft Azure outage affecting App Service in the West US region has been resolved and Synergy is back up and running. Thank you so much for your patience during this time.
Affected components
Update timeline
- investigating Aug 28, 2026, 05:24 AM UTC
Our development team are currently investigating multiple reports of 502 gateway errors. We will provide updates as they become available.
- identified Aug 28, 2026, 05:54 AM UTC
We've identified the cause as a Microsoft Azure outage affecting App Service in the West US region. Since 3:21pm AEST (05:21 UTC), customers may see intermittent HTTP 500 errors, timeouts, or slow response times. Microsoft is working on a resolution and we're monitoring closely. We will continue to provide updates as they become available.
- resolved Aug 28, 2026, 07:55 AM UTC
The issue impacting Microsoft Azure outage affecting App Service in the West US region has been resolved and Synergy is back up and running. Thank you so much for your patience during this time.
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