Total Synergy experienced a notice incident on June 14, 2026 affecting Synergy App, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Synergy App
Update timeline
- identified Jun 14, 2026, 11:32 PM UTC
We've identified an issue causing a Core API Failure when creating or applying Project Templates. To resolve this issue, our Synergy Production service will be restarted resulting in downtime for up to 5 minutes from 9:40AM AEST.
- resolved Jun 14, 2026, 11:50 PM UTC
The Synergy Production service has been restarted and is fully operational. Project Templates can now be created and applied to Projects. Thank you for your patience during this short downtime.