Resolved after 17 minutes, affecting Synergy App, on June 14, 2026.
The Synergy Production service has been restarted and is fully operational. Project Templates can now be created and applied to Projects. Thank you for your patience during this short downtime.
Affected components
Update timeline
- identified Jun 14, 2026, 11:32 PM UTC
We've identified an issue causing a Core API Failure when creating or applying Project Templates. To resolve this issue, our Synergy Production service will be restarted resulting in downtime for up to 5 minutes from 9:40AM AEST.
- resolved Jun 14, 2026, 11:50 PM UTC
The Synergy Production service has been restarted and is fully operational. Project Templates can now be created and applied to Projects. Thank you for your patience during this short downtime.
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