Total Synergy incident

Temporary Service Disruption

Resolved after 17 minutes, affecting Synergy App, on June 14, 2026.

resolved Jun 14, 2026, 11:50 PM UTC

The Synergy Production service has been restarted and is fully operational. Project Templates can now be created and applied to Projects. Thank you for your patience during this short downtime.

Started
Jun 14, 2026, 11:32 PM UTC
Resolved
Jun 14, 2026, 11:50 PM UTC
Duration
17m
Detected by Pingoru
Jun 14, 2026, 11:32 PM UTC

Affected components

Synergy App

Update timeline

  1. identified Jun 14, 2026, 11:32 PM UTC

    We've identified an issue causing a Core API Failure when creating or applying Project Templates. To resolve this issue, our Synergy Production service will be restarted resulting in downtime for up to 5 minutes from 9:40AM AEST.

  2. resolved Jun 14, 2026, 11:50 PM UTC

    The Synergy Production service has been restarted and is fully operational. Project Templates can now be created and applied to Projects. Thank you for your patience during this short downtime.

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