Total Synergy incident

Project Financials data

Resolved after 2 days 3 hours, affecting Synergy App, on March 23, 2021.

monitoring Mar 23, 2021, 01:39 AM UTC

We're aware of a small number of projects showing an incorrect value for 'Agreed Fee' and 'Project Net Invoiced ex Tax'. This issue only affects the number presented, and has not corrupted your data. We have resolved this issue via a script, which will take most of the day (23/03/2021) to resolve. Please let us know if you have any remaining issues on 24/03/2021

Started
Mar 23, 2021, 01:39 AM UTC
Resolved
Mar 25, 2021, 05:38 AM UTC
Duration
2d 3h
Detected by Pingoru
Mar 23, 2021, 01:39 AM UTC

Affected components

Synergy App

Update timeline

  1. monitoring Mar 23, 2021, 01:39 AM UTC

    We're aware of a small number of projects showing an incorrect value for 'Agreed Fee' and 'Project Net Invoiced ex Tax'. This issue only affects the number presented, and has not corrupted your data. We have resolved this issue via a script, which will take most of the day (23/03/2021) to resolve. Please let us know if you have any remaining issues on 24/03/2021

  2. resolved Mar 25, 2021, 05:38 AM UTC

    This incident has been resolved.

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