Total Synergy incident

MYOB API Issue - 5XX error rate

Resolved after 7 days 19 hours, affecting MYOB ARL, on August 5, 2021.

monitoring Aug 12, 2021, 06:34 AM UTC

MYOB have advised they've fixed the API issue on their end. Please reach out and let us know if you have any further issues with this.

Started
Aug 05, 2021, 05:57 AM UTC
Resolved
Aug 13, 2021, 01:32 AM UTC
Duration
7d 19h
Detected by Pingoru
Aug 05, 2021, 05:57 AM UTC

Affected components

MYOB ARL

Update timeline

  1. identified Aug 05, 2021, 05:57 AM UTC

    We're aware of an issue preventing syncing data from Synergy to MYOB. This issue relates to a change in MYOBs API, and is with the MYOB API development team for high priority resolution. We'll continue to update you on any developments, and you can also visit https://status.myob.com/incidents/299433 for more information

  2. monitoring Aug 12, 2021, 06:34 AM UTC

    MYOB have advised they've fixed the API issue on their end. Please reach out and let us know if you have any further issues with this.

  3. resolved Aug 13, 2021, 01:32 AM UTC

    This incident has been resolved.

Your product runs on more than Total Synergy

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →