Resolved after 2 days 21 hours, affecting Synergy App, on August 17, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Synergy App
Update timeline
- identified Aug 17, 2021, 01:38 AM UTC
We're currently aware of an issue that affects work breakdown names and notes when you save them and they contain specific characters (non ascii). Saving causes the stage/task names/notes to replace any special characters with "???". We have identified the issue and will be deploying a fix at 12:30 PM AEST.
- monitoring Aug 17, 2021, 03:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2021, 10:55 PM UTC
This incident has been resolved.
Your product runs on more than Total Synergy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services