Resolved after 11 hours, on December 10, 2021.
On December 10, 2020 at Approx. 3 PM (AEST) we experienced a short outage in the Synergy Cloud application. Our development team investigated this immediately and found the root cause, the issue was resolved in approx. 20 minutes and we have put measures in place to prevent this happening again.
Update timeline
- resolved Dec 15, 2021, 05:24 AM UTC
On December 10, 2020 at Approx. 3 PM (AEST) we experienced a short outage in the Synergy Cloud application. Our development team investigated this immediately and found the root cause, the issue was resolved in approx. 20 minutes and we have put measures in place to prevent this happening again.
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