Total Synergy incident

Invoices - Slowness generating invoices

Resolved after 36 minutes, affecting Synergy App, on January 28, 2022.

resolved Jan 28, 2022, 01:46 AM UTC

The issue with invoice slowness has been resolved. Thank you for your patience while we worked to resolve this issue.

Started
Jan 28, 2022, 01:10 AM UTC
Resolved
Jan 28, 2022, 01:46 AM UTC
Duration
36m
Detected by Pingoru
Jan 28, 2022, 01:10 AM UTC

Affected components

Synergy App

Update timeline

  1. investigating Jan 28, 2022, 01:10 AM UTC

    We've become aware of an issue impacting Invoices where there is slowness when generating or saving an invoice. Our development team are investigating this with high priority and we will provide updates as they become available.

  2. identified Jan 28, 2022, 01:13 AM UTC

    The issue has been identified and we are preparing a resolution.

  3. resolved Jan 28, 2022, 01:46 AM UTC

    The issue with invoice slowness has been resolved. Thank you for your patience while we worked to resolve this issue.

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