Total Synergy incident

Performance Slowness - Server restart scheduled

Resolved after 35 minutes, affecting Synergy App, on February 23, 2024.

resolved Feb 23, 2024, 01:10 AM UTC

We're happy to announce that the maintenance on Synergy has been successfully completed. The performance issues have been resolved and loading speeds across Synergy are back to normal. We appreciate your patience during the brief downtime and thank you for your understanding.

Started
Feb 23, 2024, 12:34 AM UTC
Resolved
Feb 23, 2024, 01:10 AM UTC
Duration
35m
Detected by Pingoru
Feb 23, 2024, 12:34 AM UTC

Affected components

Synergy App

Update timeline

  1. identified Feb 23, 2024, 12:34 AM UTC

    We are aware of current performance issues on Synergy. Our team have identified the cause and will be rebooting the server at 12:00 PM AEDT, 23 February, 2024. This will cause 2-5 minutes of system downtime. We thank you for your patience and apologise for any inconvenience this may cause.

  2. resolved Feb 23, 2024, 01:10 AM UTC

    We're happy to announce that the maintenance on Synergy has been successfully completed. The performance issues have been resolved and loading speeds across Synergy are back to normal. We appreciate your patience during the brief downtime and thank you for your understanding.

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