Timely Limited experienced a major incident on February 5, 2026 affecting Timely App and iOS app / API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Timely AppiOS app / API
Update timeline
- investigating Feb 05, 2026, 12:29 AM UTC
We have released a change that we believe should resolve the login issues for affected customers. We are monitoring this to ensure the issue is handling requests correctly.
- identified Feb 05, 2026, 12:42 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 05, 2026, 12:57 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 05, 2026, 12:58 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 05, 2026, 01:31 AM UTC
This incident has been resolved.