Timely Limited incident

Login page availability

Major Resolved View vendor source →
Started
Feb 05, 2026, 12:29 AM UTC
Resolved
Feb 05, 2026, 01:31 AM UTC
Duration
1h 2m
Detected by Pingoru
Feb 05, 2026, 12:29 AM UTC

Affected components

Timely AppiOS app / API

Update timeline

  1. investigating Feb 05, 2026, 12:29 AM UTC

    We have released a change that we believe should resolve the login issues for affected customers. We are monitoring this to ensure the issue is handling requests correctly.

  2. identified Feb 05, 2026, 12:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 05, 2026, 12:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 05, 2026, 12:58 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 05, 2026, 01:31 AM UTC

    This incident has been resolved.

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