Timely Limited incident

Error responses on main website showing high delay

Minor Resolved View vendor source →

Timely Limited experienced a minor incident on October 15, 2026 affecting Timely App, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 10:15 PM UTC
Resolved
Oct 15, 2026, 10:52 PM UTC
Duration
37m
Detected by Pingoru
Oct 15, 2026, 10:15 PM UTC

Affected components

Timely App

Update timeline

  1. investigating Oct 15, 2026, 10:15 PM UTC

    We have identified a long-running workload on our error pages and endpoints. This is unlikely to impact customers' experience when using Timely and we are investigating to understand the increase in load.

  2. resolved Oct 15, 2026, 10:52 PM UTC

    We have identified a service related to image resizing that had become stuck and was delaying responses to our back-end services.