Timely Limited incident
Degraded performance in Timely applications
Affected components
Update timeline
- monitoring Apr 09, 2026, 05:23 AM UTC
We’ve experienced degraded performance in Timely application between 3:30pm - 5:00pm NZST. We have identified the challenge and have put the potential fix in. We are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us. Is Timely still running slowly for you? Please reach out to our friendly Support team via this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
- resolved Apr 09, 2026, 05:46 AM UTC
Good news, the issue of degraded performance for some customers is now resolved! Timely will be working as expected. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at this form https://help.gettimely.com/hc/en-gb/requests/new. We know it’s frustrating when Timely is slow to load, and we’re sorry for any disruption we may have caused. Thanks for your patience!
Looking to track Timely Limited downtime and outages?
Pingoru polls Timely Limited's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Timely Limited reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Timely Limited alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required