Timely Limited incident

Timely is experiencing 2FA issues on the iOS app

Major Resolved View vendor source →

Timely Limited experienced a major incident on April 12, 2026 affecting iOS app / API, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 10:58 PM UTC
Resolved
Apr 12, 2026, 11:37 PM UTC
Duration
38m
Detected by Pingoru
Apr 12, 2026, 10:58 PM UTC

Affected components

iOS app / API

Update timeline

  1. investigating Apr 12, 2026, 10:58 PM UTC

    We are seeing issues with two factor authentication codes being inputted into the iOS app blocking logins. We are currently investigating and will update in the next 30 minutes.

  2. monitoring Apr 12, 2026, 11:06 PM UTC

    We have identified and implemented a fix and are seeing errors recover. We will continue to monitor the situation.

  3. resolved Apr 12, 2026, 11:37 PM UTC

    This incident has been resolved.