TimeClock Plus Outage History

TimeClock Plus is up right now

TimeClock Plus had 8 outages in the last 2 years totaling 221h 34m of downtime — averaging 0.3 incidents per month.

There were 8 TimeClock Plus outages since September 2, 2025 totaling 221h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tcpsoftware.com

Notice August 26, 2026

TimeClock Plus Application Disruption

Detected by Pingoru
Aug 26, 2026, 04:11 PM UTC
Resolved
Aug 26, 2026, 09:01 PM UTC
Duration
4h 50m
Affected: Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comGroup4.tcplusondemand.comGroup5.tcplusondemand.comGroup10.tcplusondemand.comGroup10-2.tcplusondemand.comGroup12.tcplusondemand.comProd01.tcplusondemand.comProd02.tcplusondemand.comProd03.tcplusondemand.comProd04.tcplusondemand.comProd05.tcplusondemand.comProd06.tcplusondemand.comProd07.tcplusondemand.comProd09.tcplusondemand.comProd10.tcplusondemand.comProd11.tcplusondemand.comProd12.tcplusondemand.comProd15.tcplusondemand.comProd16.tcplusondemand.comProd18.tcplusondemand.comProd22.tcplusondemand.comProd23.tcplusondemand.comProd24.tcplusondemand.comProd25.tcplusondemand.comProd26.tcplusondemand.comProd27.tcplusondemand.comProd28.tcplusondemand.comProd29.tcplusondemand.comProd30.tcplusondemand.comProd31.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comProd34.tcplusondemand.comProd35.tcplusondemand.comProd36.tcplusondemand.comProd37.tcplusondemand.comProd38.tcplusondemand.comProd39.tcplusondemand.comProd40.tcplusondemand.comProd42.tcplusondemand.comProd43.tcplusondemand.comProd60.tcplusondemand.comProd61.tcplusondemand.comProd62.tcplusondemand.comProd63.tcplusondemand.comProd64.tcplusondemand.comProd65.tcplusondemand.comProd66.tcplusondemand.comProd67.tcplusondemand.comPHR1.tcplusondemand.comPHR2.tcplusondemand.comPHR3.tcplusondemand.comPHR4.tcplusondemand.comPHR5.tcplusondemand.comPHR6.tcplusondemand.comPHR7.tcplusondemand.comPHR8.tcplusondemand.comPHR9.tcplusondemand.comSandbox-Prod50.tcplusondemand.com
Timeline · 4 updates
  1. investigating Aug 26, 2026, 04:11 PM UTC

    Customers are experiencing errors when using the Period Export feature. We are currently investigating the root cause and will provide updates as new information becomes available.

  2. identified Aug 26, 2026, 04:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 26, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 26, 2026, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 22, 2026

TimeClock Plus Application Performance Degradation

Detected by Pingoru
Jun 22, 2026, 02:24 PM UTC
Resolved
Jun 23, 2026, 03:07 PM UTC
Duration
1d
Affected: Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comHumanity SchedulingGroup4.tcplusondemand.comAladtec SchedulingGroup5.tcplusondemand.comScheduleAnywhere SchedulingGroup10.tcplusondemand.comInstaSub Substitute ManagementGroup10-2.tcplusondemand.comHumanity TimeGroup12.tcplusondemand.comWhenToWorkProd01.tcplusondemand.comProd02.tcplusondemand.comProd03.tcplusondemand.comProd04.tcplusondemand.comProd05.tcplusondemand.comProd06.tcplusondemand.comProd07.tcplusondemand.comProd09.tcplusondemand.comProd10.tcplusondemand.comProd11.tcplusondemand.comProd12.tcplusondemand.comProd15.tcplusondemand.comProd16.tcplusondemand.comProd18.tcplusondemand.comProd22.tcplusondemand.comProd23.tcplusondemand.comProd24.tcplusondemand.comProd25.tcplusondemand.comProd26.tcplusondemand.comProd27.tcplusondemand.comProd28.tcplusondemand.comProd29.tcplusondemand.comProd30.tcplusondemand.comProd31.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comProd34.tcplusondemand.comProd35.tcplusondemand.comProd36.tcplusondemand.comProd37.tcplusondemand.comProd38.tcplusondemand.comProd39.tcplusondemand.comProd40.tcplusondemand.comProd42.tcplusondemand.comProd43.tcplusondemand.comProd60.tcplusondemand.comProd61.tcplusondemand.comProd62.tcplusondemand.comProd63.tcplusondemand.comProd64.tcplusondemand.comProd65.tcplusondemand.comProd66.tcplusondemand.comProd67.tcplusondemand.comPHR1.tcplusondemand.comPHR2.tcplusondemand.comPHR3.tcplusondemand.comPHR4.tcplusondemand.comPHR5.tcplusondemand.comPHR6.tcplusondemand.comPHR7.tcplusondemand.comPHR8.tcplusondemand.comPHR9.tcplusondemand.com
Timeline · 4 updates
  1. investigating Jun 22, 2026, 02:24 PM UTC

    We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Jun 22, 2026, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 21, 2025

Aladtec Application Outage

Detected by Pingoru
Dec 21, 2025, 07:19 PM UTC
Resolved
Dec 21, 2025, 08:56 PM UTC
Duration
1h 36m
Affected: Aladtec Scheduling
Timeline · 5 updates
  1. investigating Dec 21, 2025, 07:19 PM UTC

    We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Dec 21, 2025, 07:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 21, 2025, 08:39 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 21, 2025, 08:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 21, 2025, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 8, 2025

TimeClock Plus PrismHR2 Application Disruption

Detected by Pingoru
Oct 08, 2025, 04:32 PM UTC
Resolved
Oct 08, 2025, 05:13 PM UTC
Duration
41m
Affected: PHR2.tcplusondemand.com
Timeline · 3 updates
  1. identified Oct 08, 2025, 04:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 08, 2025, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2025

Degraded Application Performance

Detected by Pingoru
Oct 02, 2025, 02:42 PM UTC
Resolved
Oct 02, 2025, 04:39 PM UTC
Duration
1h 57m
Affected: Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comHumanity SchedulingGroup4.tcplusondemand.comAladtec SchedulingGroup5.tcplusondemand.comScheduleAnywhere SchedulingGroup10.tcplusondemand.comInstaSub Substitute ManagementGroup10-2.tcplusondemand.comGroup12.tcplusondemand.comProd01.tcplusondemand.comProd02.tcplusondemand.comProd03.tcplusondemand.comProd04.tcplusondemand.comProd05.tcplusondemand.comProd06.tcplusondemand.comProd07.tcplusondemand.comProd09.tcplusondemand.comProd10.tcplusondemand.comProd11.tcplusondemand.comProd12.tcplusondemand.comProd15.tcplusondemand.comProd16.tcplusondemand.comProd18.tcplusondemand.comProd22.tcplusondemand.comProd23.tcplusondemand.comProd24.tcplusondemand.comProd25.tcplusondemand.comProd26.tcplusondemand.comProd27.tcplusondemand.comProd28.tcplusondemand.comProd29.tcplusondemand.comProd30.tcplusondemand.comProd31.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comProd34.tcplusondemand.comProd35.tcplusondemand.comProd36.tcplusondemand.comProd37.tcplusondemand.comProd38.tcplusondemand.comProd39.tcplusondemand.comProd40.tcplusondemand.comProd42.tcplusondemand.comProd43.tcplusondemand.comProd60.tcplusondemand.comProd61.tcplusondemand.comPHR1.tcplusondemand.comPHR2.tcplusondemand.comPHR3.tcplusondemand.comPHR4.tcplusondemand.comPHR5.tcplusondemand.comPHR6.tcplusondemand.comPHR7.tcplusondemand.comPHR8.tcplusondemand.comPHR9.tcplusondemand.com
Timeline · 3 updates
  1. investigating Oct 02, 2025, 02:42 PM UTC

    We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.

  2. monitoring Oct 02, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2025, 04:39 PM UTC

    This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Read the full incident report →

Notice September 2, 2025

Aladtec Outage

Detected by Pingoru
Sep 02, 2025, 12:08 AM UTC
Resolved
Sep 02, 2025, 12:32 AM UTC
Duration
24m
Affected: Aladtec Scheduling
Timeline · 2 updates
  1. investigating Sep 02, 2025, 12:08 AM UTC

    We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. resolved Sep 02, 2025, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →