TimeClock Plus experienced a minor incident on October 2, 2025 affecting Group1.tcplusondemand.com and Group2.tcplusondemand.com and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comHumanity SchedulingGroup4.tcplusondemand.comAladtec SchedulingGroup5.tcplusondemand.comScheduleAnywhere SchedulingGroup10.tcplusondemand.comInstaSub Substitute Management
Update timeline
- investigating Oct 02, 2025, 02:42 PM UTC
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
- monitoring Oct 02, 2025, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 04:39 PM UTC
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4