TicketNetwork incident

Degraded performance over the last ~45min

Ongoing since 04:16 PM UTC, affecting Inventory Availability & Pricing and Broker Software.

monitoring Nov 12, 2026, 04:16 PM UTC

We experienced unexpected server updates where servers needed to be restarted to recover. We are actively investigating the cause of the updates and reviewing our environment to avoid further issues. This resulted in degraded performance with our retail components. Our tech leads are still monitoring until we can call this fully resolved.

Started
Nov 12, 2026, 04:16 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 12, 2026, 04:16 PM UTC

Affected components

Inventory Availability & PricingBroker Software

Update timeline

  1. monitoring Nov 12, 2026, 04:16 PM UTC

    We experienced unexpected server updates where servers needed to be restarted to recover. We are actively investigating the cause of the updates and reviewing our environment to avoid further issues. This resulted in degraded performance with our retail components. Our tech leads are still monitoring until we can call this fully resolved.

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