Ticket Tailor incident

Order emails were delayed

Resolved after under a minute, affecting Checkout, on February 9, 2026.

resolved Feb 09, 2026, 04:57 PM UTC

Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers.

Started
Feb 09, 2026, 04:57 PM UTC
Resolved
Feb 09, 2026, 04:57 PM UTC
Duration
17s
Detected by Pingoru
Feb 09, 2026, 04:57 PM UTC

Affected components

Checkout

Update timeline

  1. monitoring Feb 09, 2026, 04:57 PM UTC

    Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers.

  2. resolved Feb 09, 2026, 04:57 PM UTC

    Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers.

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