Ticket Tailor Outage History

There were 3 Ticket Tailor outages since February 9, 2026. Each is summarised below — incident details, duration, and resolution information.

Major March 4, 2026

Errors when loading the checkout widget

Minor March 2, 2026

Affected: Dashboard

Timeline · 2 updates

investigating Mar 02, 2026, 01:15 PM UTC

Status: Investigating We are investigating reports that some recent order information is not appearing in the Event Organiser dashboard after people have bought tickets. We know how important it is to have your order data at your fingertips and we are treating this as a priority. Affected components Dashboard (Degraded performance)
resolved Mar 02, 2026, 01:24 PM UTC

Status: Resolved Thanks for bearing with us as we fixed this. All orders should appear on 'Orders' pages as usual. The order information that was delayed now appears in your Box Office. Affected components Dashboard (Operational)

Minor February 9, 2026

Affected: Checkout

Timeline · 2 updates

monitoring Feb 09, 2026, 04:57 PM UTC

Status: Monitoring Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers. Affected components Checkout (Partial outage)
resolved Feb 09, 2026, 04:57 PM UTC

Status: Resolved Between 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers. Affected components Checkout (Operational)

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