Ticket Tailor incident

Order notifications in the dashboard

Resolved after 8 minutes, affecting Dashboard, on March 2, 2026.

resolved Mar 02, 2026, 01:24 PM UTC

Thanks for bearing with us as we fixed this. All orders should appear on 'Orders' pages as usual. The order information that was delayed now appears in your Box Office.

Started
Mar 02, 2026, 01:15 PM UTC
Resolved
Mar 02, 2026, 01:24 PM UTC
Duration
8m
Detected by Pingoru
Mar 02, 2026, 01:15 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 02, 2026, 01:15 PM UTC

    We are investigating reports that some recent order information is not appearing in the Event Organiser dashboard after people have bought tickets. We know how important it is to have your order data at your fingertips and we are treating this as a priority.

  2. resolved Mar 02, 2026, 01:24 PM UTC

    Thanks for bearing with us as we fixed this. All orders should appear on 'Orders' pages as usual. The order information that was delayed now appears in your Box Office.

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