Ticket Tailor incident

Order notifications in the dashboard

Minor Resolved View vendor source →

Ticket Tailor experienced a minor incident on March 2, 2026 affecting Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 01:24 PM UTC
Resolved
Mar 02, 2026, 01:24 PM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 01:24 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 02, 2026, 01:15 PM UTC

    Status: Investigating We are investigating reports that some recent order information is not appearing in the Event Organiser dashboard after people have bought tickets. We know how important it is to have your order data at your fingertips and we are treating this as a priority. Affected components Dashboard (Degraded performance)

  2. resolved Mar 02, 2026, 01:24 PM UTC

    Status: Resolved Thanks for bearing with us as we fixed this. All orders should appear on 'Orders' pages as usual. The order information that was delayed now appears in your Box Office. Affected components Dashboard (Operational)