ThriveCart incident

Orders, Subscriptions and Fulfilment

Resolved on September 8, 2026.

resolved Sep 08, 2026, 11:41 AM UTC

We experienced increased load during transaction processing, resulting in a 30 minutes of slowdown in processing fulfilment. There was no impact on new orders, rebills and subs. Everything is back to normal.

Started
Sep 08, 2026, 11:30 AM UTC
Resolved
Sep 08, 2026, 11:30 AM UTC
Duration
–
Detected by Pingoru
Sep 08, 2026, 11:30 AM UTC

Update timeline

  1. resolved Sep 08, 2026, 11:41 AM UTC

    We experienced increased load during transaction processing, resulting in a 30 minutes of slowdown in processing fulfilment. There was no impact on new orders, rebills and subs. Everything is back to normal.

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