ThriveCart experienced a minor incident on August 19, 2026 affecting Login & Access and Student Course Access, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Login & AccessStudent Course Access
Update timeline
- investigating Aug 19, 2026, 01:58 PM UTC
Users are experiencing intermittent failures when logging in, we are currently investigating.
- resolved Aug 19, 2026, 02:09 PM UTC
14:03 UTC: this is now resolved. Window of impact: 28 minutes Impact: approximately a dozen users unable to login in during this time. Thank you for your patience while we investigated.