ThreatLocker experienced a minor incident on June 20, 2025 affecting Portal [Instance EU1], lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Portal [Instance EU1]
Update timeline
- investigating Jun 20, 2025, 02:02 PM UTC
We are aware of an issue with the EU1 instance where users are intermittently unable to connect to the portal
- identified Jun 20, 2025, 03:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 20, 2025, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2025, 03:11 PM UTC
This incident has now been resolved