ThreatLocker incident

Instance H Slowness and Logouts

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on June 26, 2025 affecting Portal [Instance H], lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 02:14 PM UTC
Resolved
Jun 26, 2025, 05:18 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 26, 2025, 02:14 PM UTC

Affected components

Portal [Instance H]

Update timeline

  1. investigating Jun 26, 2025, 02:14 PM UTC

    We have received reports of slowness and logouts on Instance H. We are currently investigating

  2. monitoring Jun 26, 2025, 02:47 PM UTC

    We have implemented a fix and are currently monitoring

  3. resolved Jun 26, 2025, 05:18 PM UTC

    We have been monitoring and things have stabilized and the issue is now resolved