Thread incident

Delay in real time events from Connectwise

Minor Resolved View vendor source →
Started
Feb 09, 2026, 04:23 PM UTC
Resolved
Feb 09, 2026, 06:16 PM UTC
Duration
1h 53m
Detected by Pingoru
Feb 09, 2026, 04:23 PM UTC

Affected components

Thread RT APIConnectWise PodsThread Inbox, Messenger, & Admin

Update timeline

  1. identified Feb 09, 2026, 04:23 PM UTC

    Identified Issue: ConnectWise is currently experiencing delays in sending webhooks. Delivery may be delayed by up to 30 minutes. We are monitoring the situation and will provide updates as more information becomes available.

  2. resolved Feb 09, 2026, 06:16 PM UTC

    This incident has been resolved.

Looking to track Thread downtime and outages?

Pingoru polls Thread's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Thread reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Thread alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Thread for free

5 free monitors · No credit card required