Resolved after 1 hour 53 minutes, affecting Thread RT API and ConnectWise Pods and 1 more, on February 9, 2026.
Identified Issue: ConnectWise is currently experiencing delays in sending webhooks. Delivery may be delayed by up to 30 minutes. We are monitoring the situation and will provide updates as more information becomes available.
Affected components
Thread RT APIConnectWise PodsThread Inbox, Messenger, & Admin
Update timeline
- identified Feb 09, 2026, 04:23 PM UTC
Identified Issue: ConnectWise is currently experiencing delays in sending webhooks. Delivery may be delayed by up to 30 minutes. We are monitoring the situation and will provide updates as more information becomes available.
- resolved Feb 09, 2026, 06:16 PM UTC
This incident has been resolved.
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