Resolved after 1 hour 42 minutes, affecting Triage Agent and Reminder Agent, on June 11, 2026.
We have identified that the Triage agent is not responding to clients as well as other AI functions not fully working. We are investigating and will follow up soon.
Affected components
Triage AgentReminder Agent
Update timeline
- investigating Jun 11, 2026, 04:43 AM UTC
We have identified that the Triage agent is not responding to clients as well as other AI functions not fully working. We are investigating and will follow up soon.
- resolved Jun 11, 2026, 06:25 AM UTC
This incident has been resolved.
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