Thread incident

Thread Triage Agent is not responding

Critical Resolved View vendor source →

Thread experienced a critical incident on June 11, 2026 affecting Magic Agent and Reminder Agent, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 04:43 AM UTC
Resolved
Jun 11, 2026, 06:25 AM UTC
Duration
1h 42m
Detected by Pingoru
Jun 11, 2026, 04:43 AM UTC

Affected components

Magic AgentReminder Agent

Update timeline

  1. investigating Jun 11, 2026, 04:43 AM UTC

    We have identified that the Triage agent is not responding to clients as well as other AI functions not fully working. We are investigating and will follow up soon.

  2. resolved Jun 11, 2026, 06:25 AM UTC

    This incident has been resolved.