Resolved after 4 hours 18 minutes, affecting Alert processing, on August 20, 2026.
This issue has been resolved. All services have returned to normal operation and are performing as expected.
Affected components
Update timeline
- investigating Aug 20, 2026, 07:28 AM UTC
Starting at 8/20/26 at 3:15 AM UTC, users may have seen some delays in triggering Network & App Synthetics alerts or clearing existing Network & App Synthetics alerts. We are currently investigating this issue
- identified Aug 20, 2026, 08:20 AM UTC
We have identified the issue and implemented mitigation steps. We expect the system to return to normal within the next hour and are continuing to monitor recovery.
- monitoring Aug 20, 2026, 11:08 AM UTC
The issue is successfully mitigated. All services have returned to normal operation and are performing as expected. We will continue to monitor the systems closely to ensure ongoing stability.
- resolved Aug 20, 2026, 11:46 AM UTC
This issue has been resolved. All services have returned to normal operation and are performing as expected.
Your product runs on more than ThousandEyes
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.