ThousandEyes incident

Service degradation affecting Dashboards in US2 Region

Resolved after 1 day 1 hour, affecting Reports and Dashboards, on July 21, 2026.

monitoring Jul 21, 2026, 03:05 PM UTC

Summary We have identified an issue causing delays in displaying Endpoint Experience Local Network data within Dashboards in the US2 Region, beginning at 14:00 UTC. Impact Users may experience delays in data updates for dashboard widgets showing Endpoint Experience Local Network metrics. Status Our engineering team has applied a fix, and we are currently monitoring the environment to ensure full service restoration.

Started
Jul 21, 2026, 03:05 PM UTC
Resolved
Jul 22, 2026, 04:44 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 21, 2026, 03:05 PM UTC

Affected components

Reports and Dashboards

Update timeline

  1. monitoring Jul 21, 2026, 03:05 PM UTC

    Summary We have identified an issue causing delays in displaying Endpoint Experience Local Network data within Dashboards in the US2 Region, beginning at 14:00 UTC. Impact Users may experience delays in data updates for dashboard widgets showing Endpoint Experience Local Network metrics. Status Our engineering team has applied a fix, and we are currently monitoring the environment to ensure full service restoration.

  2. resolved Jul 22, 2026, 04:44 PM UTC

    This incident has been resolved.

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