ThousandEyes incident

Service degradation affecting Dashboards in US2 Region

ThousandEyes experienced a notice incident on July 21, 2026 affecting Reports and Dashboards, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started: Jul 21, 2026, 03:05 PM UTC
Resolved: Jul 22, 2026, 04:44 PM UTC
Duration: 1d 1h
Detected by Pingoru: Jul 21, 2026, 03:05 PM UTC

Affected components

Reports and Dashboards

Update timeline

monitoring Jul 21, 2026, 03:05 PM UTC

Summary We have identified an issue causing delays in displaying Endpoint Experience Local Network data within Dashboards in the US2 Region, beginning at 14:00 UTC. Impact Users may experience delays in data updates for dashboard widgets showing Endpoint Experience Local Network metrics. Status Our engineering team has applied a fix, and we are currently monitoring the environment to ensure full service restoration.
resolved Jul 22, 2026, 04:44 PM UTC

This incident has been resolved.