ThousandEyes incident
Issues with login to the ThousandEyes platform in US1 and US2 regions
Critical Vendor's status page →
Resolved after 4 hours 1 minute, affecting Platform Availability and API Availability and 1 more, on July 8, 2026.
We are continuing to monitor for any further issues.
Affected components
Platform AvailabilityAPI AvailabilitySAML/SSO
Update timeline
- investigating Jul 08, 2026, 03:28 PM UTC
We are investigating the issue affecting login to the ThousandEyes platform. EU customer are not impacted.
- investigating Jul 08, 2026, 03:41 PM UTC
We are continuing to work on a fix for this issue
- monitoring Jul 08, 2026, 04:03 PM UTC
A fix has been implemented and we are monitoring the results. Users should now be able to authenticate correctly and the team is continuing work on mitigation.
- monitoring Jul 08, 2026, 04:26 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 08, 2026, 07:29 PM UTC
This incident has been resolved.
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