ThousandEyes incident

Ongoing issues in Chennai, India

Resolved after 34 days 20 hours, affecting Data Centers: APAC and Cloud and Enterprise Agents: Test assignment and configuration controller and 1 more, on July 2, 2026.

investigating Jul 02, 2026, 03:27 PM UTC

Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter. Start time: 2026-07-02 09:00:00 UTC Affected Cloud Agents: Chennai, India (JIO) Chennai, India - IPv6 (JIO) Chennai, India (Vodafone Idea) Chennai, India - IPv6 (Vodafone Idea) Chennai, India (Bharti Airtel) Chennai, India - IPv6 (Bharti Airtel). We are working on these issues.

Started
Jul 02, 2026, 03:27 PM UTC
Resolved
Aug 06, 2026, 12:16 PM UTC
Duration
34d 20h
Detected by Pingoru
Jul 02, 2026, 03:27 PM UTC

Affected components

Data Centers: APACCloud and Enterprise Agents: Test assignment and configuration controllerCloud and Enterprise Agents: Data ingress

Update timeline

  1. investigating Jul 02, 2026, 03:27 PM UTC

    Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter. Start time: 2026-07-02 09:00:00 UTC Affected Cloud Agents: Chennai, India (JIO) Chennai, India - IPv6 (JIO) Chennai, India (Vodafone Idea) Chennai, India - IPv6 (Vodafone Idea) Chennai, India (Bharti Airtel) Chennai, India - IPv6 (Bharti Airtel). We are working on these issues.

  2. resolved Aug 06, 2026, 12:16 PM UTC

    This incident has been resolved.

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