ThousandEyes incident

Ongoing issues in Chennai, India (Reliance)

Minor Resolved View vendor source →

ThousandEyes experienced a minor incident on July 1, 2026 affecting Data Centers: APAC and Cloud and Enterprise Agents: Test assignment and configuration controller and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 12:38 PM UTC
Resolved
Jul 02, 2026, 03:21 PM UTC
Duration
1d 2h
Detected by Pingoru
Jul 01, 2026, 12:38 PM UTC

Affected components

Data Centers: APACCloud and Enterprise Agents: Test assignment and configuration controllerCloud and Enterprise Agents: Data ingress

Update timeline

  1. investigating Jul 01, 2026, 12:38 PM UTC

    Cloud Agent in Chennai, India (Reliance) is currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-07-01 09:00:00 UTC Affected Cloud Agents: Chennai, India (Reliance) Chennai, India - IPv6 (Reliance)

  2. resolved Jul 02, 2026, 03:21 PM UTC

    This incident has been resolved