ThousandEyes incident

Service Degradation Affecting Support Case Creation

Notice Ongoing View vendor source →

ThousandEyes is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 10:10 PM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
Jun 23, 2026, 10:10 PM UTC

Update timeline

  1. identified Jun 23, 2026, 10:10 PM UTC

    Customers may encounter an error when attempting to open support tickets through the web application. As a workaround, please submit technical support cases via email at [email protected] or through the chat. Our team is currently working on a fix.