ThousandEyes incident
Service Degradation Affecting Support Case Creation
Notice Vendor's status page →
Resolved after 2 days 17 hours, on June 23, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jun 23, 2026, 10:10 PM UTC
Customers may encounter an error when attempting to open support tickets through the web application. As a workaround, please submit technical support cases via email at [email protected] or through the chat. Our team is currently working on a fix.
- monitoring Jun 24, 2026, 04:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2026, 03:48 PM UTC
This incident has been resolved.
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