ThousandEyes incident

Issues with Splunk APM Service map Integration in the EU and US1 regions

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on November 17, 2025 affecting Webhook and Integrations, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 01:32 PM UTC
Resolved
Nov 19, 2025, 05:52 PM UTC
Duration
2d 4h
Detected by Pingoru
Nov 17, 2025, 01:32 PM UTC

Affected components

Webhook and Integrations

Update timeline

  1. investigating Nov 17, 2025, 01:32 PM UTC

    Although the incident was fixed in US2, it's still happening in US1 and EU.

  2. identified Nov 17, 2025, 02:57 PM UTC

    We identified the issue and are continuing to work on it.

  3. monitoring Nov 17, 2025, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 19, 2025, 05:52 PM UTC

    This incident has been resolved.