ThousandEyes incident

Issues with Connected Devices data API export

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on December 4, 2025 affecting Connected Devices (Formerly SamKnows), lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 11:31 AM UTC
Resolved
Dec 04, 2025, 12:56 PM UTC
Duration
1h 25m
Detected by Pingoru
Dec 04, 2025, 11:31 AM UTC

Affected components

Connected Devices (Formerly SamKnows)

Update timeline

  1. investigating Dec 04, 2025, 11:31 AM UTC

    Connected Devices data API exports are not being generated. We are investigating the issue.

  2. resolved Dec 04, 2025, 12:56 PM UTC

    The incident has been resolved.