ThousandEyes incident
Service Degradation Affecting Connected Devices and BGP Data
Resolved on December 16, 2025.
Summary: Metadata updates for Connected Devices agents, and newly announced BGP prefixes may have experienced delays. Impact: Customers may have observed delayed data for Connected Devices and/or BGP during the affected time window. Timeline: Between 2025-12-14 16:45 UTC and 2025-12-16 14:08 UTC BGP impact for US and EU regions Between 2025-12-15 23:00 UTC and 2025-12-16 22:00 UTC Connected Devices impact. Status: This issue has been resolved.
Update timeline
- resolved Dec 16, 2025, 09:17 PM UTC
Summary: Metadata updates for Connected Devices agents, and newly announced BGP prefixes may have experienced delays. Impact: Customers may have observed delayed data for Connected Devices and/or BGP during the affected time window. Timeline: Between 2025-12-14 16:45 UTC and 2025-12-16 14:08 UTC BGP impact for US and EU regions Between 2025-12-15 23:00 UTC and 2025-12-16 22:00 UTC Connected Devices impact. Status: This issue has been resolved.
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