ThousandEyes incident

Service Degradation Affecting Connected Devices and BGP Data

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on December 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 09:17 PM UTC
Resolved
Dec 16, 2025, 08:06 PM UTC
Duration
—
Detected by Pingoru
Dec 16, 2025, 09:17 PM UTC

Update timeline

  1. resolved Dec 16, 2025, 09:17 PM UTC

    Summary: Metadata updates for Connected Devices agents, and newly announced BGP prefixes may have experienced delays. Impact: Customers may have observed delayed data for Connected Devices and/or BGP during the affected time window. Timeline: Between 2025-12-14 16:45 UTC and 2025-12-16 14:08 UTC BGP impact for US and EU regions Between 2025-12-15 23:00 UTC and 2025-12-16 22:00 UTC Connected Devices impact. Status: This issue has been resolved.