ThousandEyes incident
Service Degradation Affecting Endpoint Scheduled tests
Notice Vendor's status page →
Resolved after 1 hour 40 minutes, affecting Test data availability and Reports and Dashboards, on January 27, 2026.
A fix has been implemented and we are monitoring the results
Affected components
Test data availabilityReports and Dashboards
Update timeline
- investigating Jan 27, 2026, 06:20 PM UTC
We are currently investigating an issue that is impacting Endpoint scheduled tests. Impact: Endpoint scheduled tests data is delayed by 30 minutes
- investigating Jan 27, 2026, 06:32 PM UTC
We also identified a possible delay under Views and Dashboards for Endpoint Agent Network metrics
- investigating Jan 27, 2026, 06:39 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 27, 2026, 07:07 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Jan 27, 2026, 08:00 PM UTC
This incident has been resolved
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