Resolved on February 5, 2026, affecting Endpoint Agents: Data submission collector.
We have released fix version 2.31.1, which rolls back Npcap to version 1.85. The Npcap team has confirmed that version 1.85 does not contain the regression responsible for the recent issue. This issue impacted Windows Endpoint Agents only. All affected devices will automatically update to version 2.31.1 as soon as possible. No customer action is required.
Affected components
Update timeline
- investigating Feb 02, 2026, 12:22 PM UTC
We have received reports of a few issues affecting Endpoint Agents related to NPCAP 1.86. We are currently investigating the issue.
- identified Feb 03, 2026, 11:22 AM UTC
We have identified a specific software with which the issues are correlated. We continue investigating this.
- resolved Feb 05, 2026, 10:49 AM UTC
We have released fix version 2.31.1, which rolls back Npcap to version 1.85. The Npcap team has confirmed that version 1.85 does not contain the regression responsible for the recent issue. This issue impacted Windows Endpoint Agents only. All affected devices will automatically update to version 2.31.1 as soon as possible. No customer action is required.
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