ThousandEyes incident

Scheduled Endpoint Tests Delay in EU1

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on May 14, 2026 affecting Alert processing and Reports and Dashboards, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 11:00 AM UTC
Resolved
May 14, 2026, 11:45 AM UTC
Duration
44m
Detected by Pingoru
May 14, 2026, 11:00 AM UTC

Affected components

Alert processingReports and Dashboards

Update timeline

  1. identified May 14, 2026, 11:00 AM UTC

    Scheduled tests for Endpoints in the EU1 region have been delayed by 30 minutes. Alerts and Dashboards are also affected. We have identified the cause and are working to resolve the issue

  2. monitoring May 14, 2026, 11:09 AM UTC

    We have applied the fix and are now monitoring the status

  3. resolved May 14, 2026, 11:45 AM UTC

    The issue has been resolved