ThousandEyes incident

Service Degradation Affecting Internet Insights Application Outages

Minor Vendor's status page →

Resolved after 5 hours 53 minutes, affecting Internet Insights collection and processing, on September 24, 2026.

investigating Sep 25, 2026, 12:05 AM UTC

Issue has been resolved.

Started
Sep 24, 2026, 06:12 PM UTC
Resolved
Sep 25, 2026, 12:05 AM UTC
Duration
5h 53m
Detected by Pingoru
Sep 24, 2026, 06:12 PM UTC

Affected components

Internet Insights collection and processing

Update timeline

  1. investigating Sep 24, 2026, 06:12 PM UTC

    Summary The Internet Insights “Views” timeline is unresponsive and/or not displaying the topology of recent application outages. Status Our engineering team is actively working to resolve this issue. We will provide updates as soon as more information becomes available.

  2. investigating Sep 24, 2026, 09:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 25, 2026, 12:05 AM UTC

    Issue has been resolved.

  4. resolved Sep 25, 2026, 12:05 AM UTC

    This incident has been resolved.

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