Thomson Reuters incident

Once Source Tax Provision and ONESOURCE Uncertain Tax Positions become unavailable to customers

Resolved after 29 minutes, affecting AMERS Tax Provision and AMERS Uncertain Tax Positions, on November 10, 2026.

investigating Nov 10, 2026, 05:06 PM UTC

We are continuing to investigate this issue.

Started
Nov 10, 2026, 04:56 PM UTC
Resolved
Nov 10, 2026, 05:25 PM UTC
Duration
29m
Detected by Pingoru
Nov 10, 2026, 04:56 PM UTC

Affected components

AMERS Tax ProvisionAMERS Uncertain Tax Positions

Update timeline

  1. investigating Nov 10, 2026, 04:56 PM UTC

    We are currently experiencing an issue with OnceSource Tax Provision and ONESOURCE Uncertain Tax Positions service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. investigating Nov 10, 2026, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 10, 2026, 05:25 PM UTC

    This incident has been resolved.

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