Thomson Reuters incident
ONESOURCE Tax Provision and Global Access Module (GAM) are Unavailable
Resolved after 26 minutes, affecting AMERS Tax Provision, on November 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 09, 2026, 11:01 PM UTC
We are currently experiencing an issue with our ONESOURCE Tax Provision and Global Access Module services, which are temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- identified Nov 09, 2026, 11:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 09, 2026, 11:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 09, 2026, 11:28 PM UTC
This incident has been resolved.
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